SHIPPING & RETURNS
Shipping Policy
For orders within Taiwan, I offer free shipping via 7-11 or regular post. Please indicate your preferred shipping method at checkout. Most orders arrive within one week.
For international orders (outside of Taiwan), I ship via Taiwan Post. You can choose either registered airmail (with tracking) or regular airmail (no tracking) at checkout. If you choose registered airmail, you will receive a tracking number and confirmation once your order ships, though please note that tracking numbers do not always extend past the point of customs (in other words, you may only be able to track your package until it arrives in your country). Buyers are responsible for any added customs fees or tariffs.
Please note that Taiwan is still experiencing border restrictions due to the COVID-19 pandemic, so some international orders may take longer to arrive. Thanks for your patience and understanding!
International Shipping Destinations
Because all orders ship from Taiwan, I can only ship to countries that are currently serviced by Taiwan Post. Due to the ongoing COVID-19 pandemic, international shipping is currently limited to the following destinations:
Australia
Canada
Denmark
Finland
France
Germany
Hong Kong
India
Indonesia
Israel
Japan
Korea (Rep.)
Macao
Malaysia
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Singapore
Thailand
U.S.A.
United Kingdom
Vietnam
Taiwan continues to open its borders and add flights to new destinations around the world each week. I will continue to update this list as more countries become available for international shipping.
Thank you for your patience, and please feel free to reach out if you have any questions regarding international orders.
Return & Exchange Policy
Due to the logistical issues involved with shipping items to and from Taiwan, I do not currently accept returns or exchanges----so please double-check that everything is correct in your order before placing it.
With that said, I'm not a monster! If you experience an issue with your order, please let me know and I will do everything in my power to make it right.